1. Privacy Policy
White Angels Travel EGY
Last Updated: October 16, 2026
1. Introduction
At White Angels Travel EGY (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, contact us, request travel services, or make a booking through our platform.
We aim to handle your personal information responsibly and transparently in accordance with applicable data protection and privacy laws.
By using our website or interacting with our services, you acknowledge that you have read this Privacy Policy.
2. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Personal Information
Full name
Email address
Telephone number and messaging contact details
Country of residence, where relevant to your booking
Information you provide in booking requests or customer service communications
Booking and Travel Information
Requested tours, transfers, activities, and travel dates
Pickup and drop-off locations
Number of travelers and relevant booking details
Special requests or other information you voluntarily provide to arrange your services
Payment Information
We may collect payment-related details necessary to confirm and manage bookings. Payments may be processed by third-party payment providers. Where payment information is handled directly by a payment provider, its own privacy policy and security practices may also apply.
Technical and Usage Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, referral sources, and general website usage data. The collection of this information depends on the technologies and analytics tools enabled on our website.
3. How We Use Your Information
We may use your personal information for the following purposes:
To respond to inquiries and provide requested information.
To process, confirm, and manage bookings.
To coordinate tours, transfers, pickups, and other requested travel services.
To communicate booking confirmations, itinerary updates, and important service information.
To process payments and manage refunds or payment-related inquiries.
To improve our website, services, customer experience, and operational processes.
To prevent fraud, protect our business, and maintain website security.
To comply with applicable legal, regulatory, accounting, and record-keeping obligations.
To send promotional communications where permitted by applicable law and, when required, with your consent.
You may opt out of promotional communications at any time. This does not affect essential communications relating to your bookings or requested services.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, understand visitor behavior, improve performance, and measure marketing effectiveness.
These technologies may include essential cookies and, where enabled, analytics or advertising cookies.
You can manage cookies through your browser settings. Where required by applicable law, we will request your consent before using non-essential cookies or similar tracking technologies.
Disabling certain cookies may affect some website features or functionality.
5. Sharing Your Information with Third Parties
We do not sell your personal information to third parties.
We may share relevant information with trusted third parties when necessary to provide our services or meet legal obligations. These may include:
Travel service providers: tour operators, transportation providers, guides, activity providers, and other suppliers involved in fulfilling your booking.
Payment providers: companies that securely process payments and related transactions.
Technology and website providers: hosting companies, website maintenance providers, security services, and other technical service providers.
Analytics and marketing providers: services used to understand website performance or manage marketing, where applicable and legally permitted.
Professional advisers and authorities: legal, accounting, regulatory, or public authorities when disclosure is required by law or necessary to protect legal rights.
We aim to share only the information reasonably necessary for the relevant purpose. Third-party providers may process information in accordance with their own privacy policies and applicable legal requirements.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including managing bookings, providing customer support, maintaining business records, resolving disputes, and meeting applicable legal obligations.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal requirements.
7. International Data Transfers
Some of our service providers may operate outside Egypt. As a result, your personal information may be transferred to or processed in other countries when necessary to provide our services.
Where applicable, we will take reasonable steps to ensure that such transfers are handled in accordance with relevant data protection laws and that appropriate safeguards are used when required.
8. Your Privacy Rights
Depending on your location and the laws applicable to your personal information, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information where legally applicable.
Request a copy of certain personal information in a portable format, where applicable.
Object to or request restrictions on certain types of processing.
Withdraw consent where processing is based on consent.
Opt out of direct marketing communications.
Submit a complaint to the relevant data protection authority where permitted by law.
These rights are subject to applicable legal conditions and exceptions. For example, we may need to retain certain booking or payment records to comply with legal obligations.
To exercise a privacy right, please contact us using the details in the Contact Us section below. We may need to verify your identity before processing your request.
9. Data Protection in Egypt and Other Applicable Jurisdictions
We aim to handle personal information in accordance with applicable data protection laws, including relevant Egyptian legislation and, where applicable, the European Union General Data Protection Regulation (GDPR).
The GDPR does not automatically apply to every visitor or every activity. Its applicability depends on the circumstances, including the relevant processing activities and territorial requirements.
Where the GDPR or another applicable privacy law applies, we will respect the rights and obligations established by that law.
10. Children’s Privacy
Our website and services are primarily intended for individuals arranging travel services. We do not knowingly collect personal information directly from children in circumstances where parental consent is legally required and has not been obtained.
Parents or legal guardians who provide information about children as part of a family booking should share only the information necessary to arrange the requested services.
If you believe that personal information has been collected improperly from a child, please contact us so that we can review the matter and take appropriate action.
11. Information Security
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no method of electronic transmission or data storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps to safeguard the information entrusted to us.
12. Third-Party Websites and Services
Our website may contain links to third-party websites, booking platforms, payment services, or social media platforms.
We do not control the privacy practices or content of these external services. If you follow a third-party link or use an external service, we encourage you to review its privacy policy before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website technologies, business practices, or applicable legal requirements.
Any revised version will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.
14. Contact Us
If you have questions about this Privacy Policy, wish to exercise your applicable privacy rights, or have concerns about how your personal information is handled, please contact us:
Company: White Angels Travel EGY
Email: info@whiteangelstravelegy.com
Website: https://whiteangelstravelegy.com
Please include sufficient details to help us understand your request. We may contact you to verify your identity or request additional information where necessary.
Thank you for trusting White Angels Travel EGY. We value your privacy and are committed to handling your information responsibly.